Go to HBO Max App info and then Storage & cache.On older Android versions, go to Settings > Applications > Application Manager and find HBO Max.Then, you need to uninstall the app and try to reinstall. ![]() Try to clear the HBO Max app cache and data on your Android device. Clear Cache and Reinstall HBO Max on Android If for some odd reasons, you are still unable to sign in to your HBO Max account, give these troubleshooting methods a try. Once done, you should now be able to sign in using your HBO Max account on your Android app.Go to the Account page and change your password.It is important to note that you will need to set up your password here and not on the app.Once signed in, you can now create your HBO Max account and set up your profiles.Go to att.com and click on Account Overview from the Account menu.Once you have confirmed that you are eligible to access HBO Max using your current AT&T plan, try and sign in to your AT&T account from your computer. Make sure that you can sign in to your provider account, which is AT&T. Sign in to your Provider’s Website Image / Windows Dispatch ![]() You should check with your provider if you need to upgrade your current plan or need an add-on to get HBO Max. ![]() Select AT&T plans include access to HBO Max without additional charge. The first thing you need to try is to check whether you currently have an active HBO Max subscription or not. Check if your Subscription to HBO Max is Active If you are one of the unfortunate users who get this error when trying to access HBO Max, read on to try these troubleshooting methods and fix the issue once and for all. Users are being redirected to the service error or post data page. These users are subscribed to HBO Max through their AT&T plan. Some users are experiencing an issue when signing in to their HBO Max account on Android devices.
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